Privacy Policy

1. Overview

Timeless Landscapes ("we", "us") respects your privacy. This policy outlines how we collect, use, and safeguard information when you engage with our website, services, and team.

2. Information We Collect

• Contact details (name, email, phone) when you submit forms.
• Property information shared during consultations or booking requests.
• Project documentation, photos, and design files necessary for delivery.
• Website analytics data (device, pages viewed) via consented tracking tools.

3. Use of Information

We use data to:

• Respond to inquiries and coordinate consultations.
• Develop proposals, designs, and project documentation.
• Manage project execution, billing, and maintenance programs.
• Improve website experience through anonymized analytics.

4. Data Storage & Security

Booking and conversation records are stored in Google Firestore with role-based access controls. Sensitive files reside in secure storage buckets. We do not sell or rent your data.

5. Your Rights

Canadian residents may request access, updates, or deletion by contacting landscapes1868@gmail.com.

6. Contact

Questions about this policy? Email landscapes1868@gmail.com.